Software refund policy for products sold as one-time fee payment

IVERO Sharepoint add-ins are available as a fully-functional trial versions. We provide free trial periods to let you fully evaluate our products before purchasing. If the default trial period is not enough for testing, you can ask us to get another trial period. Once the activation key or lifetime license has been delivered to you, we do not provide refunds. You can contact our support team during the trial period to make sure the software meets your needs before purchasing a license. The only exception to this policy is payment fraud (an order has been placed using a stolen credit card).

Software refund policy for products sold as an annual subscription

We have a 30-day refund policy for products sold in the annual subscription payment model. We do not offer refunds after 30 days from the payment date. To get a refund, please send us an email or use this contact form.